Please send the remote control to the Mobe factory. After confirming the malfunction, we will guide you through the A/S process.

Send the remote control to the address below. We will contact you after inspection. Please also include your contact phone number and full name.

Mobe Co., Ltd.
5-dong, 6-dong, 180-2 Seongseok-ro, Ilsan-dong-gu, Goyang-si, Gyeonggi-do
031-977-9296

If the remote control does not work, please try synchronizing the remote control with the bed.

If it still does not work, please contact our customer service center at 031-977-9296.

The remote control storage case is included with your order when purchased from online shopping sites such as Smart Store and Mobe Shop.

We check Smart Store and Mobeshop photo reviews daily and send them via courier.

If you leave the URL of your review posted on SNS in Naver TalkTalk or the product inquiry board, we will send it via courier after verification.

It is difficult to install an outlet in the frame, and we can only add a USB port for charging purposes.

Not for sale. Leave a purchase review on SNS, and we’ll send you a waterproof mattress cover as a gift.

This product includes a remote control. If the remote control is damaged or lost in the future, it can be purchased for a fee.

Custom sizing is available as long as it does not compromise the overall balance of the product. Additional charges may apply for custom sizing, and some products cannot be customized. Please inquire by phone for custom orders.

Except for damage caused by customer negligence, the warranty period is one year after purchase.